Necklaces

Jewelry Care Guide

At Vivara Luxe Jewelry, each piece is thoughtfully crafted to be worn and loved every day. Proper care will help preserve its beauty and longevity.

Avoid Water & Moisture

To maintain the quality of your jewelry, avoid exposure to water, including swimming, showering, and prolonged moisture. Water can affect certain materials and may weaken the adhesive used in handcrafted designs.

If your jewelry accidentally gets wet, gently dry it immediately with a soft cloth.

Keep Away from Chemicals

Avoid direct contact with perfumes, lotions, hairsprays, cosmetics, cleaning products, and other chemicals, as they may cause discoloration or damage over time.

We recommend putting on your jewelry as the final step in your routine.

Store Properly

When not in use, store your jewelry in a cool, dry place away from direct sunlight and humidity. Keeping pieces in a jewelry box or pouch can help prevent scratches and tangling.

Handle with Care

Avoid dropping, pulling, or applying excessive force to your jewelry. While designed for everyday wear, delicate components such as pearls, stones, and chains should be treated with care.

Caring for Natural Pearls

Natural pearls are unique and may feature natural growth marks and surface variations. To maintain their luster, gently wipe pearls with a soft cloth after wearing and avoid contact with water, chemicals, and abrasive surfaces.

Cleaning Your Jewelry

Clean your jewelry using a soft, dry cloth. Avoid harsh cleaners, polishing agents, or ultrasonic cleaning devices unless specifically recommended for the materials used.

A Lasting Shine

With proper care, your Vivara Luxe Jewelry pieces can remain beautiful for years to come, becoming a timeless part of your personal story.

We accept returns or exchanges for items that arrive damaged, defective, or significantly different from their description. Requests must be submitted within 30 days of delivery with photo proof.

We don't have a formal exchange program. If you'd like to exchange something for a different colour or size, we treat it like a return. Then you can place a new order on our webshop for the item you'd like to receive in exchange.

Shipping costs are calculated at checkout based on your location and selected shipping method. Any available free shipping promotions will be displayed during checkout. Get free shipping for $85+ orders.

For hygiene and quality assurance reasons, worn, damaged, final sales, or customized items cannot be returned or exchanged. All approved returns must be in their original, unworn condition with original packaging. Items purchased in final sale and cannot be returned or exchanged.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary by location, with most orders arriving within 7–14 business days.

Our jewelry is thoughtfully crafted by trusted manufacturing partners who specialize in quality jewelry production and attention to detail. Each piece is carefully inspected before shipment.